Vier than its actual weight, because for remotearea address or Volume weight is heavier, you need to pay extrafees. Weight=Package's length x Width x Height/5000. If the item is p-r-e o-r-d-e-ritem or the item is super big item and we will shipout 2 packages. One is postcard as a small gift, the other is the item youordered. If you receive the postcard first, please don't worry, just wait for the second package.And if you have problem with theitem or something wrong with the item, please contact me, and I must do my best to help you, best wishes. Custom Duty is on the Buyers', but we can mark itas a gift and mark down price of this items.
Pls make sure when you place the order. If you want return item and you should contact me or sent a message to me frist Thanks. If the item is broken when you received it and could please do not sign for thisitem, and you should contact me or post office frist, i will do my best to helpyou. The return items should be included the original package andaccessories.YourFEEDBACK is really important for us. Wewill respond to your emails within 24 hours.
Your better comments will be an encouragementfor us to offer better quality and better service in future, thanks. Yourmessages will be answered within 24 -48 hours. We shall try our best tosolve your problem to your satisfaction. Please allow us at least 24 hours to reply you when in the office, thanks! We will try our best to satisfy with you any request.Wish you have a pleasant day! We will be happy to resolve any issues you may have in a cordial and friendly manner.
And will do the same in return. If you do not receive your package within the deadline, pls contact the us. We will try my best to help you , Pls do not leave a negtive feedback, we can help you to resolve any problem.